Creative Leadership : Innovation + Job News

Most college students are focused on class schedules and grades; but Kyle Jordahl and his business partner John Ziemann used the time to buy apartment buildings and then become real estate brokers. Before they graduated, they started their own property management company. So, it's no surprise that only a few years later, they'd be thriving with their own startup, VanquishAP.
 
The company is unique, Jordahl notes, because it runs on distinctive technology. The pair designed a software tool to make the property management process easier, and they now extend that capability to clients.
 
"We're able to do tasks more accurately with this technology," says Jordahl. "We can make use of our resources more effectively, and that gives us an advantage."
 
VanquishAP has seven employees, with offices in downtown Minneapolis and St. Cloud, and expects to keep growing in those areas and eventually extend into other markets. The company is a full-service real estate firm that does everything from automated rent collection to property analysis. The app lets the company take on more properties without adding employees right away, Jordahl says.
 
"We're still a young company, and we experience the kind of challenges that any young company does," he notes. "But we feel that there are many factors driving our growth and that makes us excited about what's ahead for us."
 
Source: Kyle Jordahl, VanquishAP
Writer: Elizabeth Millard

The craft beer scene in the Twin Cities is going strong, to the point where it feels like a new brewery or taproom is opening every week. Distinguishing them from each other can sometimes be a challenging (if delicious) task for craft beer drinkers.
 
To introduce some rigor into all the efforts, the Better Beer Society (BBS) offers some expertise. The agency focuses on promoting craft beer and every aspect of its service, including staff training for bar servers so they can chat about beers with confidence.
 
One major focus is certification; the organization awards a "BBS Certified" label to establishments that prove they have a high level of beer service, selection, storage, and server knowledge. So far, only three bars--Bryant Lake Bowl, The Happy Gnome, and Republic--have gotten the BBS stamp of approval, but founder Rob Shellman is working with others to get them to that point.
 
"We've been pretty hard at work these past few months auditing and meeting with bar and restaurant owners about the certification program," he says. "Most of the response has been very encouraging, with owners and management wanting to get involved and improve on their practices."
 
Certification isn't an easy task, he notes, but it's not impossible. The BBS works with each establishment closely to track areas of improvement, so that every pour is a clean, predictable one.
 
A certified Cicerone (the beer world's equivalent of a sommelier), Shellman started the BBS last year after moving back to Minneapolis from Los Angeles. He's seen the strong beer scene in places like Portland and San Diego, and believes that the craft beer movement in the Twin Cities could be just as robust.
 
"We could really be a major beer destination here," he says. "Our mission is to help make that happen."
 
Source: Rob Shellman, Better Beer Society
Writer: Elizabeth Millard

Loyalty and reward programs have always relied on tried-and-true products that appeal to a wide variety of people: vacations, large TVs, and swanky home goods. But the popularity of digital media like e-books and games points to a new direction for these programs, and PointTunes is leading the way.
 
Started in 2010, the company takes digital assets and prices them in a way that's customized for a specific reward program. For example, an airline might assign a penny-and-a-half value to each of its miles. PointTunes works with that point value amount and determines how assets like online games can be awarded to customers with an appropriate level of points.
 
The company works with rewards administrators, and even handles the shopping experience, notes Bill Cunningham, PointTunes founder and CEO. His deep roots and experience in the rewards industry go all the way back to age 16, when he started working for Carlson Marketing Group.
 
"In 20 years in the business, I was seeing that not much had changed," he says. "Rewards administrators were still tied to physical rewards, while the rest of the world had gone digital. That pushed me toward founding PointTunes."
 
The rewards and loyalty industry is poised to explode in the next year or so, he notes, and the Millenials who are now getting jobs and starting families are expecting more digital options when they sign up for these types of programs.
 
"They want to be able to download immediately, and be engaged with those brands," says Cunningham. "At the same time, retiring Boomers are downloading more books and movies, and they have those same expectations of being able to take advantage of their reward points immediately."
 
That shift should bring more robust growth to Minneapolis-based PointTunes, Cunningham notes.
 
Source: Bill Cunningham, PointTunes
Writer: Elizabeth Millard

Forget the Olympics: for a truly ferocious competitive environment, take a look at the Minnesota Cup.
 
The annual competition seems to keep gaining prominence and momentum every year, and recently announced the semi-finalists for its eighth go-round.
 
Designed to accelerate the development of the state's most innovative business ideas, the Minnesota Cup gives applicants the opportunity to compete for a share of $200,000--up from $185,000 last year--and to network with individuals and organizations that can help turn a business plan into a reality.
 
Judges chose 49 entrepreneurs, inventors, and innovators for the second round of the competition, and Cup co-founder Scott Litman notes that this year is full of exciting and strong business ideas.
 
"We love seeing all the excitement around the program, and it does seem that we see more applications every year," he says. "Everyone is very supportive of the competition."
 
The range of semi-finalists is broad, from a yoga studio that specializes in pre- and post-natal classes to a holistic treatment company to a web application developer for forms processing. Companies include BuyerCurious, Omnicron Health Systems, QuadROI, and EnergyPrint.
 
During this round, the semi-finalists will be paired with entrepreneurial mentors who will help them refine their business plans and presentations. Finalists will be chosen in late August, and winners announced in early September.
 
Source: Scott Litman, Minnesota Cup
Writer: Elizabeth Millard

The Role of Diversity in a World of Opportunity
 
May 31
Walker Art Center, Skyline Room
5:30pm - 8pm
$35 (rsvp required)
 
What does diversity in business really mean? It goes beyond race and culture, and extends into creating meaningful messages that resonate with consumers. In this presentation by Chris Roberts, president of Cargill Kitchen Solutions, attendees will hear about how we can check our own biases in order to do good work. All proceeds go to benefit The BrandLab, a non-profit that brings students from diverse backgrounds together with people in the marketing industry.
 
Eyeo Festival
 
June 5 - 8
Walker Art Center
9am - 2pm
Pre-conference workshops: $125; festival ticket price: $549
 
Artists, designers, and coders come together for a series of workshops and mixers to transform digital culture. The festival attracts a wide range of talented individuals, including those interested in creative code, data visualization, design, experience design, 3D printing, architecture, and gestural computing.
 
d.school Crash Course
 
June 5
CoCo Minneapolis
6pm - 8pm
$50
 
A quick introduction to "design thinking" methods and mindsets. In this session, students will take a common experience and redesign it completely. This crash course is based on the original Stanford Design Program d.school curriculum. See The Line's coverage of CoCo's d.school here.
 
TechMasters
 
June 5
Benchmark Learning training facility
4510 W. 77th St., Suite 210, Edina
7:40am - 9am
free
 
TechMasters is a new Toastmasters chapter in the Twin Cities, dedicated to helping technology professionals improve their skills in public speaking and presentations, impromptu speaking, critical thinking, and communicating with non-technical people. Every week, the group rotates roles to practice speaking in a friendly and supportive environment.
 
Womens Excelerator Workshop
 
June 16
St. Catherine University
CDC401 Board room, 4th floor
8am - 12pm
$89
 
In this workshop, attendees will develop a level of comfort with pitching their business, and will learn to create a value proposition statement. Each entrepreneur will have 10 minutes to present her business to her peers and facilitators, followed by a feedback session to identify which parts of the elevator pitches need work.

What happens when a former executive "fails" at retirement, longing for the type of daily success that only work can bring? Or when a senior director wants to make a switch to another company, but hasn't updated her resume in decades?
 
In situations like these, Navigate Forward is ready to assist.
 
Started in 2008 by management consultants Teresa Daly and Mary Kloehn, the firm works with executives in transition. Daly says, "We really saw an opportunity in the marketplace to help this group of people. In the big firms, transition services have changed, they've become more standardized. We felt people needed more personalized services to meet them where they're at."
 
She adds that many of those in the Baby Boom generation are at a particular crossroads right now in their careers. They've been used to trailblazing, and are now seeing work change as they get older. In the later stages of their careers, they may prefer to switch industries, work longer into their supposed retirement, or even shift into starting their own companies.
 
"Careers aren't always a straight line," says Daly. "Because of that, making career transitions isn't just about updating a resume or tapping into a network."
 
Navigate Forward specializes in helping executives to "build their brand," which means packaging themselves based on where they're going, not on where they've been. Daly notes that a resume is helpful for detailing experience, but it's a "look  backward" that doesn't usually capture the essence of a person.
 
The firm prefers to create a "brand profile" instead that captures someone's interests, passions, and personality. Clients often tell Navigate Forward that they come out of the process with more clarity than they've ever had.
 
"They're able to tell a story about who they are, and what unique contributions they can bring to an organization," Daly says.
 
The firm currently employs nine people and expects to grow organically as it develops an even stronger foothold in the local executive transition space. Daly notes, "There's such a big trend of seeing the value of a whole generation of executives, and understanding what they bring to the business world."
 
Source: Teresa Daly, Navigate Forward
Writer: Elizabeth Millard

Some companies are particularly well named. Here's an example: On-Demand Group, which is bringing such fresh energy to the IT consulting realm that it's driving high client demand.
 
Helmed by Heather Manley, with her brother Sean acting as COO and partner, the company was started by their father 16 years ago. Manley signed on in 2006 and bought out the firm just two years later.
 
Over the past five years, they've worked to revamp technology and processes, and as a result, they've seen consistent growth. Last year, the company grew 75 percent, Manley says.
 
On-Demand Group fuels that surge by distinguishing itself from other IT consulting firms, Manley notes: "We're doing a ton of things that add value. We do a multitude of steps that companies don't do when they're on-boarding." She adds that the firm also has a global component, since it does some work in Latin America and Southeast Asia.
 
"Every year, we add something that's different and unique," she says. "Whether it's a new perk or more social activities, we create a culture that draws people to us."
 
The company has about 50 consultants in its pool, and within the next year, Manley expects to double the consultant roster, and to continue expansion of offshore offerings. With second stage growth just around the corner, On-Demand Group is likely to keep creating more demand.
 
"This is a really exciting time, and we're implementing some fantastic things," Manley says.
 
Source: Heather Manley, On-Demand Group
Writer: Elizabeth Millard

Anthropology and business are rarely put together as complementary fields, but they have more in common than many people might think. The social science deals with the organization of human societies and all characteristics of the human experience, so it makes sense that it could be used to make a company more agile, transparent, and strategic.
 
That's the theory behind Thinkers & Makers, a firm founded in 2010 by Emilie Hitch, who started her career as an academic anthropologist.
 
The idea for the company germinated while Hitch was doing field work in Peru. She wondered if she could translate the academic world of anthropology into the business realm of strategy. When she couldn't find a job that fit that idea, she landed at creative agency Olson, and began applying her studies to marketing projects.
 
After two years there, she saw the need to start Thinkers & Makers, to give clients a unique perspective on their organizations, employees, and customers. "I bring a very different view than what you'd get from an MBA or an economist," Hitch says. "Usually, people come to me with a big question, like how they can find revenue leaks, or learn more about their customer, or what they need to relaunch their brand."
 
Most of her business comes through referral, and that strong word-of-mouth marketing has helped Hitch to grow the firm. Looking ahead, she's anticipating more expansion into areas like business development for startups, social entrepreneurship, and sustainability.  "Many times, I see startups that have great ideas and passion, but they don't understand all aspects of how to put their business together," she says. "My perspective can help."
 
Source: Emilie Hitch, Thinkers & Makers
Writer: Elizabeth Millard

When Kristin Pardue left her high-profile corporate position at Carlson Companies, she envisioned starting a distinctive strategic management firm, but she also considered founding a non-profit that helps teens in North Minneapolis learn digital marketing.
 
Instead of choosing, she established both.
 
"I felt there was a great need in the marketplace for people to understand organizational purpose," she says. "At the same time, we wanted a way to give back and we thought, why wait?"
 
Rêve Consulting was started in 2009, and Pardue's husband, Brad von Bank, joined a year later to help round out the team. Pardue says the combination works well, since they bring different skills to the mix. Together, they offer insight to a range of clients like Capella University, Engine for Social Innovation, Hewlett-Packard, IBM, and Caribou Coffee.
 
"Clients come to us with questions about how their organizations can grow, and how their systems might be impacting the levels of their employees," says Pardue. "We encourage them to think strategically on every level, about how they're engaging their organizations."
 
The company is going strong, and plans to double the size of its small staff in the next year, she adds. She's especially excited about bringing more jobs to North Minneapolis, where the company's located.
 
For the teens in the area, there's Rêve Academy, an innovative after-school program that prepares students for careers in digital marketing. With an immersive curriculum and potential internships, the program is helping to shape the kind of leaders who could shape the local creative community someday.
 
"We believe this is a true pathway for these kids," says von Bank. "They're learning real-world skills that they can apply now, and at the end of the program, they make a presentation as if they're at an agency. It's very exciting."
 
With Rêve Consulting and Rêve Academy going strong, it's obvious that when it comes to choosing a rêve (the French word for "dream"), sometimes it's possible to go even bigger than planned.
 
Source: Kristin Pardue & Brad von Bank, Rêve Consulting
Writer: Elizabeth Millard

There are plenty of new lunch trucks zipping around the metro, but keep your eyes out for a different kind of fresh food delivery system.
 
Twin Cities Local Food aims to connect farmers with customers in a unique way: by playing middleman. Started by Josh Kelly, who left the corporate world to pursue his dream of providing fresh, healthy food to the local community, the service intends to give people year-round access to locally grown and produced food.
 
Farmers benefit because they can directly market, sell, and package their own products, and customers can order online weekly and then pick up their food at a location in South Minneapolis. The system has been successful in other states, such as Michigan, but hasn't been tried here before. The first orders went out just last week, and Kelly is excited to see the online marketplace grow as it becomes better known.
 
"This is a different kind of model, but we feel that it's needed," he says. "People are busy, and sometimes they just want the convenience of shopping for good, local food online and picking it up easily."
 
The service includes numerous types of products, including fresh produce, meats and poultry, eggs, honey, syrup, dairy, grains, and preserved foods.
 
Kelly created the company with his wife, Natalie, and he notes that they always knew they'd make great business partners. Twin Cities Local Food is fulfilling that prediction, and they're both eager to keep the orders rolling in.
 
Source: Josh Kelly, Twin Cities Local Food
Writer: Elizabeth Millard

"Taxi" is a universal word, the same in nearly every language. So, when entrepreneur Peggy Paul wanted to start a new company that would take off quickly and have cross-cultural resonance, she went with SheTaxi.
 
Paul began the company in 2010 after being laid off from a previous position as an "intrapreneur" who started companies within existing companies. She'd had cancer in 2004 at the age of 34, and she saw the layoff as part of a larger change she'd been making ever since her illness—to lead a life that was non-toxic and spiritually aware.
 
"After getting sick, I'd go on well-being sites and read blogs about different topics, like meditation," she says. "But alongside that content were ads for liposuction and celebrity gossip. I wanted a place where women could go and talk about real stuff in their lives, without being bombarded by that kind of junk."
 
SheTaxi became a personal development site that brought together insight on balance and well-being. Paul and others also provide coaching and training services as well as events like "Bringing Your Type A Life into Balance."
 
The site is geared toward working women, and Paul envisions an annual retreat where women can come together and connect to learn from each other. She's currently in the process of fundraising, and once some funding comes in, she plans to hire employees to keep the growth going.
 
"We're in an early stage right now, but I think it's very exciting to see how it's all coming together," she says.
 
Source: Peggy Paul, SheTaxi
Writer: Elizabeth Millard

In a January opinion piece in TechCrunch, entrepreneur Jon Bischke suggested the most successful urban leaders are those who view cities like startups. CEOs for Cities, a national network of urban leaders dedicated to creating next-generation cities, will examine that premise at its 2012 Spring National Meeting: The City As a Startup--Creating Demand, Attracting Talent, Taking Risks, and Going to Scale.

The meeting is set for May 17-18 at Great American Ball Park in Cincinnati and is made possible with support from The Carol Ann and Ralph V. Haile Jr./U.S. Bank Foundation. Former AOL Chairman and CEO Steve Case will deliver the morning keynote and also sit on a panel conversation about Startup America.

CEOs for Cities will also release its latest City Vitals report, a framework for measuring the success of cities. Other panels include considering Songdo, South Korea as the planet's smartest city and using the collective-impact approach to catalyze social change. There will also be opportunities to tour Cincinnati attractions and examples of success.

Register here. View a draft agenda here.

Issue Media Group, the parent company of The Line, partners with CEOs for Cities in exploring new options for urban growth.

Never underestimate the power of a basement office.
 
Take recruitment professional Stacey Stratton. She decided to leave the Minneapolis-based staffing firm Celarity and strike out on her own in 2008 to start True Talent Group, and she laughs now about the timing: "It was a terrible time to start a business, just dismal."
 
But she wanted to give it a try anyway. She set herself up in the basement, with a bathmat as her office rug, and told her husband that she was giving herself 60 days to make it work. Over the next year, she did sales recruiting, and then got back into working with creative professionals. "I'm so passionate about this industry, I just love it," she says. "And that's translated into triple-digit growth."
 
In 2009, she brought on three employees and all work out of their homes, which Stratton believes is beneficial for achieving a strong work/life balance.
 
Although the firm initially focused only on permanent placement for creatives, the industry at the time was more geared toward contract work, so Stratton added freelancers to the pool. She focuses on marketing and creative professionals partly because marketing is her background, but mainly because she finds the fields exciting.
 
"There's nothing cooler than looking at great creative," she says. "Also, creative is its own animal. If someone says they need a production artist, we know exactly who to find. There's value in sticking with a niche instead of trying to build expertise in all areas."
 
To keep the growth rolling, Stratton will be launching a new website in the near future, and focusing on keeping her 90 percent referral rate. "The Twin Cities has such a vibrant community when it comes to marketing and creative," she says. "That makes our opportunities seem limitless."
 
Source: Stacey Stratton, True Talent Group
Writer: Elizabeth Millard

In the marketing arena, how large is the gap between what people say and what they do? And how does that question affect their purchasing habits?
 
Those are the sorts of inquiries that drive David Bergstrom, founder of Minneapolis-based Reflect Research. Before creating the firm in 2009, the entrepreneur spent 10 years developing products and strategies for Procter & Gamble, and studied engineering at the University of Minnesota before that.
 
He combines the complex process thinking involved in engineering work with the creative skills he honed as a product designer, he says, and that's what makes Reflect unique.
 
"Basically, this company is the story of me wanting to do something I love," he says, "and that's creating a very specific niche within the world of market research."
 
Most market research emphasizes consumer reaction to products, he notes, but Reflect takes a different approach by figuring out what people need, and proposing products, services and campaigns based on that information.
 
For example, a recent client hired Reflect to find out why people choose to prepare their own tax returns. Bergstrom not only came up with top reasons, but also offered advice on how to draw these potential customers to a professional tax service.
 
Bergstrom feels that by doing ethnographic research and consumer trend analysis, he can help to develop innovative products and spark new ideas for clients.
 
"We figure out what people need, not just their reactions," he says. "Then we help to bring those solutions to life."
 
Source: David Bergstrom, Reflect Research
Writer: Elizabeth Millard

When it comes to figuring out what's best for clients, Minneapolis-based software development firm Warecorp has Belarus on speed dial.
 
The company got its start in 2004, when entrepreneur Chris Dykstra decided to strike out on his own after working in the software and web development fields.
 
Since he'd had some experience in working with offshore software firms, particularly in Belarus, he decided that Warecorp could benefit from a similar arrangement. He quickly built up an office in Minsk, which currently has about 60 employees. Another 10 employees are located throughout the United States.
 
Minsk is a hotbed of engineering activity, Dykstra notes, and despite some challenges with communication and time zone issues, he feels that such a large office there gives Warecorp an advantage. He says, "The level of expertise there is excellent, and it's much cheaper to hire and maintain an office with that many employees there as opposed to here."
 
Warecorp also distinguishes itself in the marketplace by being choosy about projects, Dykstra says. "We try to look for companies that are doing something to make the world a better place." The company has clients in the education, healthcare, and nonprofit sectors, as well as media companies and software firms.
 
"What makes us different is that we focus on social responsibility as well as business expertise," says Dykstra. Drawing on the engineering talent in Belarus gives Warecorp the ability to keep its robust growth rate, and Dysktra believes that the company will keep increasing by almost 50 percent every year.
 
Source: Chris Dykstra, Warecorp
Writer: Elizabeth Millard