Creative Leadership : Innovation + Job News

Sometimes, one simple decision can shake a company's entire foundation.
 
For Eagan-based JumpTech, that moment came about a year ago, when the company decided to move its applications to a mobile platform.
 
The firm's software for inventory management and proof of delivery was turned into JumpPOD, an app for iPhone and Android that allows anyone with those devices to track deliveries, accept signatures, and do performance reporting.
 
Since its release about four months ago, the company gets several phone calls per day for orders, says JumpTech CEO John Freund: "This caught us a little off guard, the popularity of JumpPOD. We've had to accommodate for such sudden growth."
 
The 11-member firm is likely to double its employee size over the next few months, he adds, and is moving soon to new, larger office space down the street from its existing offices.
 
Fortunately, Freund has been on the fast-growth track before, when a company he co-founded zoomed upward before it was sold. Now, he uses that experience to make sure that he keeps JumpTech on the right path.
 
"It's a balancing act, because you fight so hard to get customers excited and buy the app, but you have to make sure that you can deliver when they come to order," says Freund. "That's why we're making sure that we're hiring resources now."
 
Technology companies in particular can be challenged by such a turn in fortunes, he adds, and many overreact to growth by staffing up quickly. Then, if sales don't come through as projected, they need to downsize. Freund says, "The way to prevent that is to focus on what you're delivering, as opposed to what you're selling. Here, we're doing that, and growing organically as a result."
 
Source: John Freund, JumpTech
Writer: Elizabeth Millard

First Tuesday
 
November 8
University of Minnesota
Carlson School of Management
McNamara Alumni Center
$28, includes lunch
 
Held for nearly 20 years on the first Tuesday of every month at the McNamara Alumni Center, the First Tuesday Speaker Series has showcased top executives and their insights about business and leadership. This month's round features John Stumpf, the Chairman, President, and CEO of Wells Fargo.
 
 
Best Practices in Leadership Effectiveness & Employee Engagement
 
November 10
Embassy Suites Minneapolis Airport
Bloomington
Main conference: $200 members, $300 for members of partners, $400 non-members
 
Put on by the Minnesota Council for Quality, this two-day event features a main conference on Nov. 10 and post-conference workshops the following day. Organizations such as Toro, US Bank, and Allina Hospitals & Clinics will share best practices in succession planning, communication, employee engagement, and other topics.
 
CityCamp Minnesota
 
November 12
University of Minnesota
Humphrey Center
free
 
Touting itself as an "unconference," CityCamp Minnesota aims to bring together community organizations, technology startups, social media experts, software developers, open government advocates and "everyday citizens" for a discussion about how to strengthen local communities. Although there will be breakout sessions and at least 25 different interactive discussions, the conference organizers note that the "coffee break becomes the conference."
 

Robotics Alley
 
November 17
University of Minnesota
Carlson School of Management
$145
 
ReconRobotics (see our previous coverage here) teams up with the Minnesota High Tech Association to host a gathering of 250 leaders in the global robotics industry. Featuring a keynote address by renowned robotics expert Peter Singer, the program also includes a series of open-format talks on the business of robotics from experts in the financial, legal, policy, and academic sectors.

Innovative marketing firm d.trio is boosting its account services and interactive offerings with the addition of three new employees in the past few months, according to one of the firm's partners, Megan Devine.
 
"We've been building a comprehensive team for a multi-channel focus," she says. "We bring together a team of people to really develop a plan based on what the client needs. As opposed to hiring out for certain services, we've been developing one in-house that will give us greater breadth."
 
The agency--named after the trio of co-founders Devine, Maureen Dyvig, and Fred Driver--has clients like Gander Mountain, American Red Cross, Rasmussen College, Synovus, and the University of Minnesota. The marketing group offers strategy, digital services, print production, creative work, and other services.
 
In its location just a block from the Minnesota Twins stadium, the company prides itself on a culture that's lively and unique, which helps to draw candidates, Devine believes.
 
The new additions to the 13-member company bring more strategic savvy, she adds. They'll give d.trio the ability to approach new industries and extend the firm's reach into areas like healthcare, retail, and non-profits.
 
Although many companies claim that clients come first, that's truly the mantra at d.trio, Devine adds: "We think about what we can do to kick up a campaign. Our creative is tied to strategy, and we feel that growing those happy client relationships is what's going to keep us growing."
 
Source: Megan Devine, d.trio
Writer: Elizabeth Millard

Sometimes, a small hobby can become big business.
 
For Ryan Batcheller and Andrew Duneman, an interest in aquarium supplies turned into one of the fastest growing companies in the state.
 
Started in 2007 by the entrepreneurial pair, Golden Valley-based Bulk Reef Supply has been on such a fast track that it recently landed on the Inc. 5000 list, coming in at number 258. Over the past three years, the company has soared from initial revenues of about $300,000 to nearly $4 million in 2010.
 
It all started with "fish chili," according to Batcheller. He made up a fish food for his own aquarium dwellers, and when some friends began asking for samples, he thought about selling it in bulk. From there, the idea blossomed into selling aquarium additives online, at bulkreefsupply.com.
 
Customers began sending them leads on products, and the pair started hiring and adding items to the site at a rapid pace. After creating some structure through the use of the Entrepreneurial Operating System, they managed to develop a system of their own that let them handle growth and keep hiring.
 
Currently, the company features 1,400 products and employs 21 people. Most likely they'll keep up the pace, but Batcheller isn't worried about hitting a wall: "We don't have revenue goals," he says. "We used to, but then we realized that revenue isn't where we'd find success. Instead, we want to be the best in the industry, the top saltwater aquarium supplier in the country. We'll get there."
 
Source: Ryan Batcheller, Bulk Reef Supply
Writer: Elizabeth Millard

At creative agency Periscope, high demand and a growing client list mean that desk space is getting to be valuable real estate. In the past year, the Minneapolis-based firm has hired 83 people--bringing its employee total to 330--and its Human Resources engine isn't idling yet.
 
"We've been very fortunate to see our business development efforts translate into several consecutive years of growth," says Lori Sharbono, Periscope's VP and Director of Business Development, adding that the most growth has come from existing clients, but that new clients are always coming into the mix as well.
 
To meet client needs, Periscope has worked on expanding its services in the past few years, adding services like an end-to-end packaging operation and a brand advocacy unit that organizes events. One newer department handles social media and other online community strategies.
 
"We're always trying to stay ahead of what our clients will need," says Sharbono. "We try to make sure we have subject matter experts. Someone isn't an art designer one day and a digital person the next day. Having experts in their field makes us more efficient, and more able to help clients."
 
In expanding their expert-packed offices, Periscope has worked to maintain its distinctive culture, she adds, since many employees note that it's the environment that drew them to the firm. Unique perks include a fitness center, weekly yoga classes, quirky contests like spelling bees, dog-friendly offices, and an opportunity to join a variety of teams like triathlon runners or bowlers.
 
Sharbono believes that being a privately held firm allows Periscope to be as funky as they like, and it's a formula that's working well. She says, "We offer things that other agencies don't, and the people who apply here know that. So, we plan to keep hiring and keep having fun along the way."
 
Source: Lori Sharbono, Periscope
Writer: Elizabeth Millard

Social commerce firm 8thBridge continues on its growth track by bringing on an experienced ecommerce leader as its Chief Product Officer.
 
Jon Kubo, former SVP of ecommerce and CIO of Wet Seal, joined the firm at the beginning of October, and 8thBridge CEO Wade Gerten noted that the addition would strengthen the company's position in the marketplace and prepare it for the next stage of growth.
 
Formerly known as Alvenda, 8thBridge was the 2009 Minnesota Cup winner, and managed to sustain quite a bit of momentum after that win. In March, the company raised $10 million in a series B funding round led by venture firm Trident Capital.
 
Over the past two years, the company has made some significant deals, such as the opening of the first Facebook retail store for 1-800-Flowers in 2009. A recent win came when 20th Century Fox used 8thBridge to offer group rewards on Facebook. Other clients include Delta Airlines, Paramount Pictures, Best Buy, and Lands' End.
 
"This is a really compelling opportunity to join one of the hottest social media companies today," Kubo said in a press release about the appointment. "The social commerce industry is projected to grow to $30 billion by 2015 and 8thBridge is best positioned to capitalize on this opportunity."
 
Kubo's track record at Wet Seal is impressive; he launched the company's website in 2008, then brought on Facebook, iPhone, iPad, and Android versions that allow shoppers to interact with the retailer's content. Prior to Wet Seal, Kubo led the launch of FAO Schwarz's online presence, as well as the relaunch of the toy retailer's stores.
 
Source: 8th Bridge
Writer: Elizabeth Millard

The University of Minnesota provides engineering students with the technical knowledge that makes them leaders in their field--and now, the school gives them an edge in business savvy, too.
 
The university recently began offering workshops to engineers and scientists on business topics like networking, leadership, teamwork, and creativity, through an initiative called the Gemini Project.
 
Named after the endowment provided by an anonymous donor who had once been an engineering student himself, the Gemini Project will present the workshops every other Wednesday throughout the school year, focusing on the types of skills that will be useful for engineering professionals. For example, one talk about office dynamics will provide tips on building and maintaining strong workplace relationships.
 
"We've seen over and over that what makes you successful in your job isn't necessarily your ability to do the task at hand, it's your ability to lead others, think strategically, and meet an organization's goals," says Tess Surprenant, Gemini Chair and Senior Fellow of the Technological Leadership Institute at the university's College of Science and Engineering.
 
She adds that the information presented in Gemini workshops isn't radical, since they're covering material that's standard for many business schools. But targeting the material specifically for engineering students is a new twist that's becoming a national trend. Every large engineering school is trying to boost these types of professional abilities among its students, Surprenant says, because there's growing awareness of the importance of business skills.
 
The university is on its way to becoming an example for others to follow. The first Gemini workshop was well attended, considering that it was held only two weeks after school started, Surprenant notes. The program is hoping to grow attendance from its current average of 30 students to over 100 per workshop.
 
Source: Tess Surprenant, University of Minnesota
Writer: Elizabeth Millard

One of the state's fastest-growing companies, Accurate Home Care is working to manage its growth, and that means dealing with an awful lot of resumes.
 
According to founder and president Amy Nelson, the Elk River-based firm hires between 10 to 20 people every week, and currently employs about 1,600 people. The Human Resources team sorts through approximately 100 applications per week.
 
"We have a great HR department," says Nelson. "That's the only reason we can handle the rate of hiring that we have."
 
In the future, it's possible that she might have to hire even more, since the company is growing so quickly. In the next year, Nelson anticipates adding a couple more facilities in Minnesota, and then expanding into Illinois and Iowa.
 
Currently, Accurate is the largest provider of home care services in the state, and with Nelson's level of passion and focus, she hopes to bring more extensive services beyond Minnesota. That's impressive, given that the company only started doing branding and marketing efforts over the past few years, and still relies mainly on referrals.
 
"This is a business where you need to care about people," says Nelson. "That's what we look for when we're hiring, and that's what our clients have come to expect. We may be hiring a large number of people, but we still keep in mind that this type of care is very personal. There has to be a connection, a relationship, between a caregiver and a client."
 
Employees come to Accurate, in part, because they appreciate the flexibility that comes with providing home health care, she adds. But they stay at the company because of the relationship they forge with clients, Nelson believes.
 
Source: Amy Nelson, Accurate Home Care
Writer: Elizabeth Millard

Every company has an org chart, describing its hierarchy and reporting structure, but, as many people know, that's not always how business really gets done.
 
Instead, a sales manager may have lunch frequently with an executive assistant, or a CFO could go bowling weekly with account managers. Those social interactions, based on friendship and similar interests, have a ripple effect across an organization, and influence how projects are tackled.
 
For entrepreneur Vikas Narula, it's these informal social networks that are not only fascinating, but also crucial for understanding how businesses run.
 
To tap into the power of these relationships, he's created Keyhubs, a company that uses software and services to uncover social dynamics and delve into the self-organizing nature of groups. Keyhubs consultants first talk with employees at a client site, and then design custom surveys that are tailored to the organization and ask specific questions about how departments are working.
 
Narula believes that with this information, companies are in a better position to boost collaboration, grow talent, and leverage key influencers to help drive change.
 
"Many times, an executive's perception of who's critical is different than reality," says Narula. "My own experience in the corporate world was filled with examples of management making personnel decisions that didn't make any sense. They'd promote someone even though someone else was way more qualified. So, when I learned about this concept of informal networks, I wanted to find a way to apply it."
 
Narula searched for a tool that could help map these networks, but found only academic and complicated programs. He worked with one of his college classmates to launch Keyhubs as a side project, initially, and then as a full-time endeavor in 2009.
 
Since then, several Fortune 500 companies have chosen Keyhubs to provide insight into their organizations. Narula anticipates robust growth ahead, as more companies recognize the value of internal social networks. He says, "We're in the business of helping companies to manage in a new and better way, and to make better decisions. As long as we keep providing that, growth will follow."
 
Source: Vikas Narula, Keyhubs
Writer: Elizabeth Millard

A new type of networking event is on the calendar for early October: a flea market that brings together entrepreneurs so that they can barter their services with one another or embark on collaborations.
 
That's the hope, anyway. Organizer Kareem Ahmed, an entrepreneur himself, envisions the event as a connection point for those who are trying to grow their businesses.
 
He hopes to draw a broad array of professionals, including content creators, illustrators, and marketing experts along with musicians, video producers, artists, and fashionistas.
 
The event's site notes that the flea market was created because Ahmed has heard too many people say, "I have this great idea for an app but I just don't know how to find a programmer," or "I have this great idea for a product but I don't know anyone who can help me create a prototype."
 
Ahmed says, "As an entrepreneur, I feel like I have a ton of ideas, but I need the connections to help bring them to reality. I think that's very common, so I came up with a way to network--not to find clients, but to grow a network of fellow professionals who can be helpful for projects."
 
Planned for October 5th at Urban Bean in South Minneapolis, the flea market has only a few spots still open as of this writing, showing that demand for an event of this type is strong.
 
Ahmed anticipates a monthly flea market where entrepreneurs can share ideas, present case studies, and talk about the future of their particular industries. He says, "We all go through challenges and struggles, and we can learn from one another."
 
Source: Kareem Ahmed, Entrepreneur Flea Market
Writer: Elizabeth Millard

Giant Steps

October 7
Guthrie Theater
818 S. 2nd St., Minneapolis
$120
 
Designed for "creative entrepreneurs and entrepreneurial creatives," this gathering includes workshops on topics like creative collaborations, networking and promotion, funding models for creative projects, and using social media effectively. Registration includes access to an after-party and concert.
 
 
Downtown Minneapolis Job Fair
 
October 12
Minneapolis Convention Center
1301 2nd Ave. S., Minneapolis
Free
 
Held in the Convention Center's ballroom, this major job fair features companies that are hiring in fields like accounting, health care, management, sales, and construction.
 
The Minnesota Venture & Finance Conference
 
October 12 & 13
Minneapolis Convention Center
1301 2nd Ave. S., Minneapolis
$295 for members, $495 for non-members
 
Now in its 25th year, this conference showcases entrepreneurship and investment, with presentations, networking opportunities, and workshops. Panels this year cover topics like innovation financing, intellectual property rights, IPOs, tax credits, and general trends in financing.
 
Women in the Boardroom
 
October 17
Hyatt Regency
1300 Nicollet Mall, Minneapolis
$105
 
This executive leadership event is designed to assist women in preparing for board service, and includes panelists who share their knowledge and expertise. The organization holds these annual events in 15 cities nationwide, as a way to boost interest in diversifying for-profit and non-profit boards.

As telecommuting and contract working increases in the Twin Cities, coworking opportunities are keeping pace.
 
The latest initiative for bringing independent professionals together under one roof is WorkAround, a Minneapolis-based office space that distinguishes itself by providing both shared offices and business consulting services.
 
Founded by business coach Buffie Blesi and entrepreneur John Burns, the space is located in the Warehouse District, and features both individual desks/cubicles and conference rooms.
 
Blesi notes that the idea for a coworking space came, in part, from her efforts to bring together business coaches she'd hired as part of her company, KnowledgeSphere, and her part of a franchise, AdviCoach. She says, "I didn't feel like we were a team, we just weren't connecting well. Also, even though I worked from home, I began to feel like I'd do just about anything to get out of the house."
 
That experience is familiar to many entrepreneurs and small business owners, she believes, and a sense of connection and community can be helpful in fostering creativity and company growth.
 
WorkAround distinguishes itself from other coworking arrangements in the Twin Cities because of its business coaching, which is part of a member's coworking package. AdviCoach professionals advise members once a month on business matters.
 
"Our members are primarily small business owners in service-based businesses," she says. "CoCo has a lock on the technology entrepreneurs, and while they're certainly welcome here, we feel that this environment is more geared toward people who have started a business in the last year or two."
 
Connecting with others in the WorkAround space allows members to be part of a community that cares whether they succeed or fail--something that most people have a hard time getting at home, working alongside pets and kids, Blesi believes.
 
"We want our members to get to that next level, where they eventually have a space of their own," she says.
 
Source: Buffie Blesi, WorkAround
Writer: Elizabeth Millard 

The corporate world seems awash in personality tests that are designed to improve communication and working relationships: StrengthsFinder, Myers Briggs, the Five Factor Model, and many others. There are even books and websites that give advice on how to "ace" or "beat" these tests for better results.
 
Inscape Publishing believes that there's a better way.
 
The Minneapolis-based firm has spent the last decade transitioning from a paper-based testing product to digital corporate training materials, collectively called the DiSC program. Along the way, the scientifically-based approach has also undergone some revision, to make it more useful to organizations.
 
According to CEO Jeffrey Sugerman, the program differs from competitors in many ways, particularly in that it presents a model for organizational functions, rather than just an assessment of personality types.
 
"With some of these standard tests like StrengthsFinder, what you get is kind of a data dump," he says. "You have a 30-page report that's filed somewhere and maybe you look at it every once and a while, but it doesn't seem that it changes much in the organization."
 
Inscape focuses instead on how people think, act, communicate, and prioritize, he notes. As companies continue to operate in a lean way, making sure that employees work together efficiently and amiably is crucial, Sugerman believes. Simply putting people into a team and hoping for the best isn't a very realistic approach, especially if those team members are telecommuters who need help in forming cohesive working relationships.
 
"Collaboration is a source of competitive advantage," he says. "But collaboration requires a framework in order to work, and that's what we provide."
 
The DiSC program is a bestseller, with over a million people worldwide using the product every year. Sugerman says, "I'm always surprised that people come up to me and talk about their results from ten years ago, it's that memorable to them."
 
Source: Jeffrey Sugerman, Inscape Publishing
Writer: Elizabeth Millard

 

Last April, web development firm The Nerdery announced that it was about to double its Bloomington headquarters. Now, it turns out that's not enough room.

The 8-year-old firm has been growing at such a steady clip that it's been consistently outgrowing its space for the past two years. In 2009, the company began knocking down walls and taking over other parts of its headquarters to allow for more employees, and recently, it built a 225-seat theater for all-company meetings.

But even that space may have to include significant standing-room-only areas in the near future, according to CEO Mike Derheim, who says the company seems to be always expanding.

"We have a deal right now where we're about to take another 6,000 square-feet of space, but in the meantime, we're looking at another 9,000 square-feet on top of that," he notes. "We're also looking at other geographies in terms of opening offices."

The growth is driven by high demand for Nerdery services, he says. The firm partners with ad agencies and design firms that need the type of creative technology expertise that The Nerdery provides.

To fill that extra office space, the company has a position known as the "Nerd Hunter," who's in charge of recruiting and interviews candidates every day. Three other employees create nerd-finder events and post job openings on career sites. The company has also begun doing a "Nerdery Roadshow" to different parts of the state, in an effort to recruit more talent.

"What's unique about us is that we find people who wake up every morning excited about developing the coolest new technology, and we have clients who recognize that," says Derheim. "That's what's fueling our growth."

Source: Mike Derheim, The Nerdery
Writer: Elizabeth Millard