Emerging Technologies : Innovation + Job News

The U of M’s Carlson School of Business hosted its annual Tech Cities conference on March 27. The event drew hundreds of local innovators, investors and social entrepreneurs to the West Bank on the University of Minnesota campus in search of answers to a simple but vexing question: “How can we strengthen and promote MSP as a source for tech leadership, talent and innovation?”
 
The packed “Supporting Innovators in the Tech Cities” workshop offered a glimpse of the problems the region faces — and offered hope that workable solutions are within reach.
 
According to Matt Lewis, Greater MSP Strategy Manager and workshop moderator, MSP could produce “tens of thousands of jobs by 2020” that the region currently lacks the talent to fill. This “talent gap” is mostly due to two structural forces.
 
First, the accelerating pace of technological change is dramatically reordering the economy, rewarding highly skilled professionals and tech-savvy innovators while challenging those who don’t acquire new, relevant skills. This shift is happening everywhere, but it’s more pronounced in regional hubs like MSP (i.e., the capital of the North), where much of the tech economy’s most exciting, cutting-edge advances are forged.
 
The second structural force is unique to MSP: Despite a strong economy, reasonable living costs and excellent quality-of-life metrics, the region perennially struggles to attract the country’s — and world’s — best and brightest. The upside is that once transplants find their way here, they tend to stick around.
 
“The cliche that it’s hard to get people to come here and even harder to get them to leave holds true,” Lewis noted at the workshop. “We need to change the conversation and make [MSP] a global destination for people who self-identify as innovators.” Doing so would solve both problems: the technological talent gap and MSP’s “attraction issue.”
 
Four self-identified innovators who already call MSP home piped up to offer their ideas. Scott Cole, co-founder of the local tech cooperative Collectivity, proposed a “comprehensive tech accelerator” that would combine and magnify the efforts of existing local initiatives like the Minnesota High Tech Association, Greater MSP, MN Cup, university-based tech groups and others. The ultimate goal: to create a pervasive culture of innovation wherein cash-strapped innovators with great ideas effortlessly connect with investors, mentors and customers.
 
Melissa Kjolsing, MN Cup director, highlighted the tech world’s persistent gender gap — an issue that has gotten plenty of press in MSP and elsewhere. She noted that while women run 30 percent of all U.S. companies, most are solo operators. The solution: “deeper peer networks for women,” she argued. Women entrepreneurs need positive role models, namely successful female business owners who have made it through the male-dominated startup gauntlet. 
 
Kjolsing noted that though MN Cup has yet to achieve parity, the prestigious tech competition is spearheading the drive to empower women entrepreneurs: In 2014, about one-third of MN Cup entries came from all-women teams, up from 25 percent the previous year; 45 percent of 2014’s teams had at least one woman on the roster.
 
Lee George of the James J. Hill Reference Library argued that MSP must do more to support ambitious people at the two biggest “pinch points”: the moment when the entrepreneur moves from tinkering with an idea in their spare time to quitting their day job and fully plunging into their startup; and the exit strategy, or the point at which the entrepreneur steps away from the company he or she founded to focus on a new project or simply “cash out.”
 
Without support from mentors, investors and talented employees, many entrepreneurs never make it past the first pinch point, and their dream either dies or goes into a long slumber. Meanwhile, those fortunate enough to be able to contemplate an exit strategy often don’t know how to forge the connections with leaders of the established firms that typically buy up successful startups. It’s worth noting, for instance, that though MSP has a deep bench of Fortune 500 firms capable of financing numerous buyouts, one of the region’s most successful startups — SmartThings — turned to a Korean firm (Samsung) for its exit.
 
George advised existing organizations like Greater MSP and MHTA to adjust their programming in two ways: creating better and more numerous mentorship opportunities for soon-to-be-full-time entrepreneurs, and deepening connections between successful startups and major firms.
 
David Berglund, the fourth speaker, exemplifies the power of connections between MSP’s startup community and established business players. He’s UnitedHealth’s “entrepreneur in residence” and co-founder of Hoodstarter, a real-estate crowdfunding app. At UnitedHealth, he’s more or less in charge of “building healthcare startups from the ground up.”
 
“We need to accelerate the pace of innovation in large, sometimes bureaucratic corporations,” he said. “To do that, we need to get off the corporate campus and out of our comfort zone.”
 
Berglund believes that MSP’s major corporations need to communicate better and experiment more, both with one another and with the region’s entrepreneurs. Knowledge — and knowledge sharing — is power, after all. Berglund’s dream: an MSP in which big companies, successful small businesses and fledgling startups “forge partnerships and come together without fear of stealing each other’s ideas.” Such an outcome could accelerate the pace of business formation here and transform MSP into a truly global innovation hub.
 
 

Confluence Capital, the groundbreaking MSP venture capital (VC) fund, is now Matchstick Ventures. The rebrand comes amid a flurry of other changes announced early last month, notably the addition of several high-profile investors and advisors.
 
New investors, according to Minneapolis-St. Paul Business Journal, include Seth Levine, managing director at Boulder-based Foundry Group, a venture capital fund; Lisa Crump, co-founder of Eden Prairie-based digifab giant Stratasys; Scott Burns, CEO of St. Paul-based GovDelivery, a software communication platform that serves government organizations; and Darren Cotter, founder of St. Paul-based online rewards company InboxDollars. Advisors include Levine and Joy Lindsay, principal at Minneapolis-based StarTec Investments.
 
But why “Matchstick”?
 
“The ‘Matchstick’ name rings truer to the entrepreneurs and startups that we exist to serve,” says founder and managing director Ryan Broshar, who also founded beta.mn and Twin Cities Startup Week. “Our goal is to act as a catalyst — not just for the companies we invest in, but for MSP’s startup economy as a whole.”
 
To date, Matchstick/Confluence has invested in 14 early-stage companies. Though most are headquartered in the MSP area, there are a few outliers: Denver, Seattle, Chicago, St. Louis, and Lincoln, Nebraska. Far from diluting Matchstick’s local potency, Broshar sees these wayward investments as central to the fund’s mission: “evangelizing” MSP’s emerging tech ecosystem.
 
“We talk up the region every time we interact with out-of-market clients and prospects,” says Broshar, adding that his company gets at least one inquiry from outside entrepreneurs or VC funds who’ve heard about Matchstick and are excited about what’s happening in MSP. “Interest in the Twin Cities is definitely gaining momentum.”
 
“The writing is on the wall for MSP’s startup scene and capital ecosystem,” he adds.
 
Broshar should know what an up-and-coming tech hub looks like. He lived in the Denver-Boulder area in the late 2000s and early 2010s, when the Front Range’s tech economy was blowing up. Broshar threw himself into the local scene, parlaying a pending MBA at UC-Boulder into a gig as a consulting firm principal. He networked with and advised ambitious Front Range entrepreneurs for a few years, then turned his focus to finding and investing in early-stage companies through partnerships with the Foundry Group and other local VCs.
 
When he moved back to MSP in fall 2012, Broshar found the same entrepreneurial energy he’d grown accustomed to in Denver-Boulder. But with few notable VC firms and a relatively conservative commercial financing ecosystem that eschewed risk, many local startups had to look elsewhere for capital.
 
“We’re blessed with a lot of gritty entrepreneurs who just go to work and get stuff done, rather than talking about what they have yet to do,” says Broshar. “But even the most talented and ambitious entrepreneurs can’t survive without capital,” along with the mentoring and peer support services provided by organizations and initiatives like Broshar’s beta.mn and Twin Cities Startup Week.
 
“The goal was, and still is, to put MSP on the map,” he says.
 

Cologix, one of the country’s most prolific data center operators, recently unveiled a new state-of-the-art facility in Downtown East’s 511 Building, the company’s MSP headquarters. According to a company press release, the 28,000-square-foot hub has space for more than 250 server cabinets and upward of 70 network connections, making it the most connected piece of real estate between Chicago and Seattle — the Internet capital of The North.
 
“People think of the Internet as this ethereal cloud,” says Graham Williams, chief operating officer, Cologix. “But in reality, that cloud is very solid. The world is crisscrossed with untold miles of fiber optic cables and dotted with servers, routers and switches. That physical infrastructure — the Internet’s plumbing — intersects at data hubs like [the 511 Building].”
 
The heart of Cologix’s new facility is the Meet Me Room, the hub where the networks actually intersect. Clients who rent space in the facility can pick and choose which networks to use. The setup is akin to a co-working space: Tenants pay to be there and provide their own equipment, but they get access to most of the service providers operating in MSP.
 
They also enjoy lower latency (faster connection speeds), which is particularly important in the video streaming business. “We enable companies like Netflix to get closer to their end users,” explains Mike Hemphill, general manager of Cologix’s Minneapolis facility. “They’re pushing copies of the shows and movies people want to watch to their servers here in Minneapolis, rather than calling everything up from California and traversing thousands of miles of fiber to get here.”
 
Increased competition for clients in the Meet Me Room reduces’ service providers’ pricing power by as much as 20 to 40 percent, says Williams. But it’s a worthwhile tradeoff. The alternative is an expensive, piecemeal approach wherein providers lay fiber all the way to clients’ offices, wherever they might be located. Depending on the fiber’s final cost per mile, directly connecting to clients could end up being less cost-effective than using a facility like the 511 Building.
 
Cologix’s new data center also houses the Midwest Internet Cooperative Exchange (MICE), a nonprofit, donation-supported network exchange used by smaller Internet service providers and telecoms as well as data-hungry content providers like Netflix. MICE was devised in 2010 to improve MSP-area bandwidth and connection speeds, and to level the playing field for smaller operators. FWR Communications, Cologix’s predecessor in the 511 Building, donated a modest square footage to house MICE’s first servers; with more than 50 participants at last count, MICE is now a major Cologix tenant.
 
“It’s an exciting time to be in this business,” muses Hemphill, whose telecommunications career has spanned nearly a half-century. “I’ve had more fun in the last decade than at any time previously.”
 

Visual, a Northeast Minneapolis startup run by co-founders Chuck Olsen and Taylor Carik, has an ambitious vision for “social VR,” a blend of social media, virtual reality and everyday experience. The company’s current app, an interactive social dashboard that hovers in an immersive, computer-generated 3D environment, will soon be available on two virtual reality headsets: Samsung’s Gear VR, an affordable consumer model, and Oculus’s DK2, a higher-end device ideal for gaming.
 
Visual’s app grew out of Futurekave, a far-reaching “virtual world platform” developed by Olsen and Carik. To help build it, the pair tapped Dual Reality Games, a group of talented app designers with members in MSP and Oregon. Users sync their social media profiles with the app, manipulating photos, posts, tweets and profile information using a keyboard or touchpad. Visual only works with Instagram at the moment, but other social networks are in the works.
 
Social VR’s time has come, explains Olsen. “Facebook is hiring 1,200 employees right now,” he says, “many of whom will be working on building a VR presence for the company.”
 
“But Facebook [and other tech companies like Apple] aren’t VR natives, like we are,” he adds. “That puts them at a disadvantage.”
 
As a small, lean startup, Visual is more nimble than Facebook et al. And as possibly the first independent social VR company anywhere in the country, Visual is uniquely positioned to take advantage of what Olsen and Carik believe will be a fundamental change in the public’s relationship with mobile computing and connectivity.
 
In the short term, VR is about to get a lot more accessible. Samsung is planning a big consumer push later this year for its $200 Gear VR headset, a goggled apparatus that syncs up with the Note 4 smartphone’s screen to immerse wearers in a 360-degree VR. Thus far, the Note 4 is the only piece of hardware that works with Gear VR, though (according to Olsen) that’s not as big of an obstacle as it seems.
 
“[Gear VR] is going to be under Christmas trees this year,” predicts Olsen. “If you’ve got a free phone upgrade, it’s not a huge commitment to get a Note 4 and then buy the headset.” And Samsung may tweak the Gear VR interface to work with other mobile devices, he adds.
 
Visual’s social VR app is also compatible with the DK2, a similar headset device from Oculus, the company responsible for many of the recent advances in VR interfacing.
 
In both cases, the headset experience is incredibly lifelike, with realistic sound, HD-quality video and just-barely-perceptible lag when the user moves his or her head. The big drawback, explains Olsen, is that VR is not yet interactive: You can move your head to look at different parts of the virtual environment, but you can’t reach out and manipulate your surroundings.
 
Visual’s social VR system could solve, or at least mitigate, the interactivity problem. Olsen and Carik imagine headset-wearing concert-goers using Virtual’s app to post real-time images and video with friends who aren’t at the event, or meet and engage with other social VR users who are present. While users wouldn’t actually be able to manipulate the performers or anything else about the environment, they’d be able to process and share it socially.
 
Olsen, Carik and the Dual Reality Games crew aren’t placing all their eggs in the headset basket, of course. Longer-term, they’re interested in the concept of augmented reality: a virtual, Internet-connected field of vision overlay, like a much more advanced version of Google Glass. They see Visual as a “hardware agnostic” app that can handle the social element of augmented reality, which some technology experts believe is the future of mobile Internet — the post-smartphone world.
 
“Imagine having your social dashboard in the corner of your living room, waiting for you to engage with it,” says Olsen. “That could really be powerful.”
 

 
Rising costs and inconvenient delivery modes beset healthcare consumers. Thompson Aderinkomi, a trained economist with an MBA from the University of Minnesota’s Carlson School of Business, has a novel solution.
 
His new startup, Retrace Health, offers at-home, on-demand consultations and care from licensed doctors and nurse practitioners, either by videoconference or in-person visit.
 
Retrace has grown rapidly since its late 2013 launch, when the company had a roster of about 40 patients, mostly Aderinkomi’s friends and family members. The company began accepting corporate clients in June 2014: Aderinkomi now counts at least seven client companies, ranging in size from a few hundred to a few thousand employees, whose employees can tap Retrace’s services. Between individual and corporate clients, Retrace now brokers “double-digit weekly consultation counts,” says Aderinkomi.
 
According to Aderinkomi, convenience — the fact that patients don’t have to drive to a clinic or hospital and sit in a waiting room for hours on end — is a huge factor in Retrace’s success. “We’ve found that once people try Retrace and realize how seamless the process can be, they use us more than they’d use a regular doctor or care provider,” says Aderinkomi.
 
Retrace’s doctors and NPs keep longer hours than a typical health clinic. Video consults are available 6 a.m. to 10 p.m. on Mondays, and 6 a.m. to 6 p.m. Tuesday through Friday. In-person consults occur from 10 a.m. to 3 p.m. Monday through Friday.
 
For simple issues, users can schedule a three-minute video consultation and be on their way. For more complex problems, a 30- or 60-minute home visit may be necessary. Retrace’s care providers can schedule same-day appointments with as little as 60 minutes’ notice, though off-hours requests need to wait until the following business day.
 
Retrace users also value the company’s untimed appointments. Whereas a traditional clinic might schedule 15 or 20 daily appointments per doctor or NP, Retrace’s care providers don’t have such heavy workloads. A lighter workload allows care providers to linger longer with each patient, answering questions and addressing issues that might normally get pushed aside due to time constraints.
 
Financially, Retrace isn’t out of reach for most patients. Individual patients who want to pay through their insurance provider (Retrace works with most providers) don’t have to pay anything to use the service, aside from premiums and co-pays set by their providers.
 
Individual patients who don’t want to tap their insurance providers can choose from three packages: Basic, Premium and Unlimited. Basic, which doesn’t come with an annual fee, requires users to pay a la carte for labs, visits and other services. (For instance, an in-home X-ray costs $150). Premium and Unlimited come with respective annual fees of $99 and $599; costs for visits and services are reduced or waived altogether. (Corporate prices are customized based on the client’s employee count and other factors.)
 
Retrace’s simple pricing scheme is a breath of fresh air in a healthcare sector that famous for confusing statements and wildly variable prices. “We’re huge believers in price transparency and simplicity,” says Aderinkomi. “Customers have a right to know upfront how much they’re paying for their care.”
 
And not everyone is bound by Retrace’s standard prices. The company’s “original 40” patients got a sweetheart deal in exchange for their faith in the company: An all-inclusive lifetime membership for a one-time fee of $300. That deal, unfortunately, is off the table, replaced by a limited-time promotion that waives all visit and lab fees for 12 months with the payment of an annual membership fee.
 

Two new initiatives, MNvest and MN-SBIR (Small Business Innovation Research), are aiming to give Minneapolis-St. Paul startups and entrepreneurs a competitive leg up. Both initiatives lessen or remove existing barriers to funding for early-stage companies.
 
MNvest is a legislative proposal that could pave the way for “equity crowdfunding,” which would remove some red tape from existing securities law and allow young companies to raise up to $5 million from members of the public in any 12-month period.
 
Currently, Minnesota startups can raise funds in three ways, none of them ideal. First, they can register with state and federal securities regulators, a costly and stringent process that’s unrealistic for capital-starved entrepreneurs. Second, they can limit advertised investment offerings to accredited investors — roughly the state’s wealthiest one percent.
 
Third and most common: They can make a private, unadvertised offering, sometimes known as a “friends and family round,” but can’t solicit on the Internet or through other public means. In all cases, startups must either shoulder unreasonable costs or remain unable to accept investments from most members of the public.
 
MNvest’s value proposition appeals to lawmakers and constituents alike, says Winthrop & Weinstine attorney and MNvest proponent Ryan Schildkraut. “The question is simple: Why should only the wealthiest people be able to use the Internet to invest in businesses with compelling ideas?”
 
MN-SBIR is a conduit to the federal SBIR program, which offers access to more than $2 billion in business grants from nearly a dozen federal agencies. Individual grants range from less than $150,000 for Phase I (early stage) companies to as much as $4 million for Phase III (established, generally medium-sized) companies.
 
MN-SBIR provides technical support, proposal writing assistance, cost analyses, commercialization planning and other services for startups and small-to-medium-sized businesses seeking grant money. The Minnesota program also offers regular workshops, including a February 24 proposal-writing workshop and a March 26 overview workshop, for participants and interested parties.
 
MN-SBIR is “often the only source of capital available” to startups and small companies perceived as high-risk by traditional lenders, including venture capitalists, says MN-SBIR director Pat Dillon.
 
The program also pumps federal dollars into Minnesota’s economy. “We send so much of our [tax] money to Washington,” says Dillon. “This is one way for us to get some of it back.”
 
But both MN-SBIR and MNvest face challenges.
 
As a legislative proposal, MNvest is currently working its way through committees at the Capitol. Though the bill has bipartisan support and “has not run into major opposition from any group,” the legislative process offers no guarantees, says Zachary Robins, Schildkraut’s Winthrop colleague and fellow MNvest proponent. House and Senate versions of the bill still need to be reconciled into a single draft, a process that can take time. A full vote could happen anytime between now and late spring, with the governor’s signature required for MNvest to become law.
 
“We’re cautiously optimistic about MNvest’s prospects,” says Robins.
 
MN-SBIR faces a different set of obstacles. The state government recently restarted the program after a decade-long hiatus. MN-SBIR remains under-resourced due to its newness and funding realities, with Dillon and a small team of consultants sharing responsibilities.
 
“I’m a hard worker, but I’m not Superwoman,” Dillon laughs.
 
The continued economic vitality of Minneapolis-St. Paul, and Minnesota more broadly, could hinge on the success of MNvest and MN-SBIR. Both find the state in the unfamiliar position of playing catch-up with others, including some of its closest neighbors.
 
MNvest, for instance, is similar to bills already passed in Wisconsin, Indiana and other midwestern states. Last year, Schildkraut found out about Craftfund, a Milwaukee-based brewery crowdfunding platform that takes advantage of the Wisconsin law.
 
“I assumed we had something similar on the books in Minnesota,” he recalls. When subsequent research failed to turn up anything similar, he and Robins set MNvest in motion.
 
“We’re just young and energetic enough to try to get a law passed,” says Schildkraut.
 
Meanwhile, MN-SBIR aims to dramatically increase Minnesota’s share of the federal SBIR pie. Local companies account for just $30 million of the $2.3 billion total, a disproportionately small share relative to population. California and Massachusetts alone account for nearly 50 percent of the available amount.
 
“We could do a whole lot better given our size and existing entrepreneurial energy,” says Dillon.
 

Kim Bartmann’s Tiny Diner has just been honored as the country’s top “Small Business Revolution” story by Deluxe, a business services company based in the Twin Cities’ northern suburbs. The South Minneapolis restaurant was the first stop on Deluxe’s nationwide Small Business Revolution tour, which will profile 100 U.S. companies during the coming months in honor of Deluxe’s 100th anniversary.
 
Small Business Revolution was initiated in response to what Deluxe sees as the country’s increasingly impersonal, digitized economy; a place where conducting anonymous online transactions is often easier than seeking out independent, brick-and-mortar businesses owned by our friends and neighbors.
 
“We’re less likely to know who we’re buying from,” according to Deluxe’s Small Business Revolution website. “We’re exchanging data instead of sharing experiences. In too many places, the magic and the meaning [of doing business] have begun to fade.”
 
According to Deluxe, Small Business Revolution taps “award-winning independent filmmakers and photographers to honor” businesses that “create something more personal, more local, more meaningful for all of us.”
 
Bartmann’s participation required a couple of phone interviews and a “fairly long day of shooting,” Bartmann says—not a bad deal for national exposure.
 
“I was thrilled to be approached,” she says. Bartmann owns Tiny Diner and seven other restaurants across the Twin Cities. “I’m interested in taking part in anything that promotes small business here.” She found her way onto Deluxe’s radar, she says, because she’s a prominent booster for the Twin Cities Metro Independent Business Alliance, a key small business organization.
 
Deluxe immediately bought into “the pretty powerful little project we have here,” says Bartmann. Tiny Diner is “engaging sustainable food production in a real way,” she says, “thinking through how we can close the loop in the traditionally wasteful restaurant industry.”
 
As a diner that offers food at a moderate price point and caters to a regular, neighborhood-centric crowd, says Bartmann, Tiny Diner has an even greater responsibility to be sustainable than high-end “destination” restaurants.
 
Case in point: Tiny Diner’s patio-top solar setup is “the largest visible solar array” in the Twin Cities, she said, as all larger arrays are on high roofs or hidden behind greenery. Despite the array’s size, Bartmann offset about 90 percent of its cost through various state and federal rebates.
 
Bartmann is justifiably proud of Tiny Diner’s food, too. “Our challenge is to think about how we can make typical diner food, like hash browns, better,” she says. “You can go and eat at a lot of restaurants, but you’re not always being fed.”
 
After Tiny Diner, the Small Business Revolution tour hit The Shed Fitness and Bogart’s Donuts, both also in Minneapolis. The tour heads south to Kansas next, though Deluxe is still accepting nominations for businesses to be featured in the tour’s later stages, regardless of location.
 
 

SPS Commerce, a retail supply-chain software company that occupies six floors in downtown Minneapolis’ Accenture Tower, has added about 200 employees since 2012. “And the rate of hiring is not slowing down,” says Peter Zaballos, VP of marketing and product. SPS Commerce has more than 800 employees as of this month. The company just added a new floor to its downtown headquarters, with an option for additional space in the building.
 
“We’re positioning to become a world-class, global supply-chain business” in the tech space, he adds. “That’s making us a magnet for talent in the Twin Cities region and around the world.”
 
Most of SPS’ employees work at its Minneapolis headquarters. The firm also has a big presence in New Jersey, as well as international operations centers in Beijing, Hong Kong, Mumbai, Sydney, Melbourne, London and Kiev. Each office will grow “organically” even as SPS adds employees in Minneapolis, says Zaballos.
 
SPS Commerce’s ambition got big boost last month, winning MHTA’s prestigious Tekne Award for best software platform in the “established company” category. SPS was one of 12 Tekne winners this year, out of more than 100 entrants. According to an SPS release, the company won plaudits for “embracing innovation and the changes that today’s retailers are facing, while giving global organizations access to an established online trading community.”
 
“The Tekne win really communicates to the local and national tech communities that SPS is on the forefront of the ongoing reinvention of retail,” says Zaballos. “We’re on the move.”
 
SPS Commerce is also raising its profile in the booming Twin Cities tech community. The company’s CEO and CTO earned Minneapolis/St. Paul Business Journal’s prestigious Titans of Technology Award in September. And the company routinely hosts events for programmers and business professionals at its offices.
 
“We enjoy sharing our success with other members of the local technology community,” says Zaballos. “It’s a great opportunity.”
 
Zaballos and other SPS executives are thrilled with the Twin Cities tech community’s progress. Zaballos came to SPS less than three years ago, after extended stints in major coastal tech hubs: Silicon Valley, Boston, Seattle. He’d never set foot in the Twin Cities. But he was “stunned by the breadth, vibrancy and depth” of the industry.
 
“The quality of the people here is amazing,” he says. Local professionals are also “aware of the game they’re playing”—a game, Zaballos argues, largely controlled by elites in the Bay Area and New York. “To compete on a global basis, you need to play in that league,” which the Twin Cities does very well, he says. Finding competent, talented workers is easy here.
 
SPS Commerce helps retail clients manage and expand digital sales channels, providing analytics, inventory management and seamless interfacing with suppliers and other software platforms.
 
“Things that seem easy to do when you’re shopping online are actually super complicated for retailers,” says Zaballos. A dramatic increase in mobile device use complicates matters further. “Mobile shoppers are especially high maintenance,” he says.
 
More than 55,000 retailers and suppliers now use SPS’ solutions. But most local residents have still never heard of SPS Commerce, despite current revenues of nearly $130 million.
 
When Zaballos took his current job, the company had no marketing department to speak of. “Our sales team was and is really good at getting suppliers into our network,” he says. “We got to around $100 million in revenues and tens of thousands of users before anyone [outside the retail industry] had heard of us.”
 
SPS kept its low profile despite an IPO back in 2010. It’s listed on the NASDAQ, under the ticker symbol SPSC. “Being public is a big advantage for us,” says Zaballos. “Prospective clients and employees can look at our annual reports and financial disclosures and know that we’re a fundamentally sound, growing business.”
 
One item of note in SPS’ public filings: The company currently has $170 million in cash on hand, an impressive sum for a firm of its size. That cash pile will support SPS’ aggressive hiring and expansion drives—and possibly spur more exciting investments in the future.
 
And the company is finally investing in publicity for itself. “We’re thrilled to be telling our story,” says Zaballos. “We want talented Twin Cities professionals who share our values to see a future with us.”
 
Current SPS Commerce Job Listings in Minneapolis
 

1. Account Executive
2. Business Analyst
3. Marketing Acquisition Manager
4. Software Engineer
5. Supply Chain Strategist

 
 

Hundreds of entrepreneurs, investors and corporate executives gathered at the Depot Hotel in Minneapolis on October 27 and 28 for the Midwest Innovation Summit, an annual gathering that showcases what’s next in technology and manufacturing across the region. About 75 exhibitors were on hand, including promising Minnesota startups like 75F—winner of this year’s Minnesota Cup— and Water Meter Solutions, which operates out of CoCo Minneapolis.
 
“The Midwest Innovation Summit is about attracting entrepreneurs and business leaders from all across the region to display any solution that uses natural resources more efficiently,” says Justin Kaster, executive director of Midwest CleanTech Open, the summit’s sponsor. “Many of the exhibitors here are committed to sustainability for ethical and environmental reasons, but [Midwest Innovation Summit] really shows that clean technology is a great business opportunity as well.”
 
In innovation capitals like the Twin Cities, Kaster adds, entrepreneurs and investors have “started to respond to that value proposition” over the last decade. “Everyone realizes that clean technology is a win-win situation now,” he says. “You don’t have work overtime to convince people of that anymore.”
 
Several Twin Cities companies have clearly bought in. Water Meter Solutions makes two water-saving technologies. Floo-id is a “smart toilet monitoring device” that allows property managers and homeowners to monitor their toilets’ water use in real time, quickly identifying leaks and other issues that could affect their water bills. Floo-id is powered by flowing water, making it energy neutral. Water Meter Solutions’ other technology, H2O Pro, performs a similar function for entire buildings’ water systems, offering value to multi-unit landlords.
 
Nearby, Minneapolis-based Irri-Green’s exhibitor booth showed off the Genius irrigation system, a patent pending lawn-watering setup that analyzes landscape contours and other factors to deliver water as efficiently as possible. Each Genius irrigator’s range overlaps precisely with that of the next, “eliminating the wasteful, overlapping arcs of water that conventional irrigation systems” produce, says Irri-Green.
 
Garden Fresh Farms, a Minneapolis startup and 2013 Minnesota Cup division winner with an aquaculture facility in the city, was on hand as well. The fish in the company’s growing tanks continuously fertilize the plants suspended above them, creating a self-sustaining ecosystem that produces plant and animal products for harvest.
 
These local companies are part of what Kaster calls “a regional ecosystem of innovation.” He urges entrepreneurs, investors, nonprofits and government entities across the Midwest to “think bigger than the city or county level” and “move past the state versus state competition” that can hinder the exchange of ideas, people and investment. The Northeast, Kaster says, is a great example of a region where innovators have banded together to create sustainable, big-picture solutions, like the Regional Greenhouse Gas Initiative.
 
“We have a tremendous amount of intellectual and creative capital here in the Twin Cities,” he says. “Events like the Midwest Innovation Summit are conduits for ideas and investment from nearby areas” that ultimately raise the profiles and prospects of local innovators.
 

This week (through September 14), the best and brightest in the Twin Cities’ booming startup scene will come out to play for Twin Cities Startup Week (TCSW). Sponsored by prominent, entrepreneur-focused local organizations like Beta.mn, Tech[dot]MN, Minnesota Cup and Minne*, the event features free coworking at CoCo, Minnesota Cup’s final awards reception and the ever-popular Bootstrappers Breakfast get-together.
 
“Twin Cities Startup Week is inspired by the growth of Minnesota’s tech startup community,” says Morgan Weber of Minnesota Cup. “Our goal is to unite the makers, doers and creators in the local startup scene.”
 
TCSW events will take place throughout Minneapolis and St. Paul, with many events finding homes at tech-friendly spaces like CoCo and Maker’s Cafe. They’ll cater to businesses at every stage of the startup process, too.
 
For instance, on Tuesday, Beta.mn 1.5 invited early-stage startups to demo their ideas, dispensing with formal pitches. It was “a lot like a science fair, but with more booze,” according to the event page. The Minnesota Cup reception on Wed evening caters to startups that are further along, awarding hefty prizes to entrepreneurs and teams with highly promising products. Rejection Therapy, which teaches participants to deal with professional rejection, offers character-building guidance that entrepreneurs can use throughout their careers.
 
While most TCSW events cater to local startups, tech entrepreneurs and investors will be on hand as well. Showcase events like Twin Cities Startup Crawl, which will tour a handful of downtown Minneapolis startups, and MinneDemo, a formal pitch event, are particularly attractive to outsiders (and local investors) looking for the next big thing.
 
Twin Cities Startup Week isn’t a first-of-its-kind event. Startup Weeks abound in other parts of the country: In May, Boulder hosted its own Startup Week, sponsored by more than a dozen local tech companies and innovation nonprofits; in June, Maine Startup & Create Week hosted an eight-day conference that showcased that state’s technology sector for the benefit of outside investors. Startup Weekend, a Seattle-based, nonprofit offshoot of Google for Entrepreneurs, hosts frequent local events at which entrepreneurs collaborate to launch a startup within 54 hours.
 
TCSW, however, is rooted in the unique, collaborative culture of the Twin Cities. Neither the Boulder nor Maine events included free coworking sessions or anything like Minnesota Cup, for example.
 

Local musicians who value realistic, earthy sound quality have a local source for their equipment: Northeast Minneapolis-based Northeast Cable Company (NECC).

Founded in 2012, the company designs and handcrafts reference cables for instruments, microphones and amplifiers. Its wares can be used in live and studio settings. According to Jake Gilbertson, NECC’s operations manager and an engineer by training, the cables are designed for musicians who need “unique, durable, and flexible” cables that won’t wear out with regular use.

Unlike many larger companies, NECC focuses exclusively on these cables – it doesn’t manufacture accessories or other equipment. NECC takes a bespoke approach to its products, creating each order to customer specifications and executing a thorough inspection—“by a real human”—before shipment. Additionally, the XLR (microphone) cable is made to avoid tangling and the patch cable made rigid for stability.

Reliability is a key objective. Larger manufacturers take a quantity over quality approach to cable manufacturing, forcing musicians to go through cables faster and make needless replacement purchases. By outlasting their inferior counterparts, NECC’s cables significantly reduce a major expense for prolific musicians.

Even patch cables, which are notorious throughout the industry for their tendency to wear out, get this treatment. Gilbertson and his colleagues took the “time to figure out what would make these cables last forever,” according to NECC’s website, and developed “the most durable and reliable patch cable on the market.” Despite a higher manufacturing cost, musicians reap long-term benefits because they don’t have to buy replacements as frequently.

Sound quality is also essential. NECC’s cables are designed to minimize feedback and interference, creating a studio-quality listening experience even in sub-optimal settings. All of NECC’s products include features that make this possible, including double-Reussen shielding (which clarifies sound by allowing the cable to lie flat on the stage or floor) and a proprietary ULTRA-FLEX cord jacket that minimizes crimping when the cable is moved, stretched or wound back on itself. The cables’ contacts are gold, a superior material for the purpose.

NECC cables also aim to create a sound that’s as natural and “clean” as can be. “All of the properties of sound are tied up in each cable’s copper strands,” says Gilbertson. “By manipulating the individual strands, you can change how your instrument performs.” Whereas many cable companies sell sound- and even genre-specific cables—rock, acoustic, and so on—NECC’s products can be used by musicians of all stripes.  

And they are. Though still small, NECC already has a nascent, global dealer network, with outposts in Bend, Oregon; New York City; Brantford, Ontario; and even Japan. Up-and-coming musicians from Minnesota, Tennessee and California are regular customers. Twin Cities residents can find its stock cables at Twin Town Guitar in Uptown, American Guitar Boutique in Plymouth, and Lavonne Music in Savage, or order custom cables directly through the company’s website.

In less than a year, a partnership between Advance IT Minnesota and Metropolitan State University has produced Fusion, an “IT residency” program that will officially launch during the 2014-15 academic year. Fusion places students in various technology degree programs with local employers—ranging from cutting-edge startups to Fortune 500 firms—that need flexible, entry-level IT labor. The program has already accepted applications for the coming year’s roster and is in the process of vetting applicants.

Unlike a traditional internship, which typically runs a single academic semester, each participant’s residency lasts 18 to 24 months—roughly tracking their last two years of college. Students are paid for their time, typically less than 20 hours per week, with projects assigned by their employers and paychecks issued by their school.

Fusion currently has 40 open spots, but Bruce Lindberg, executive director of Advance IT Minnesota, hopes to grow the program significantly in time for the 2015-16 academic year by expanding the program’s enrollment at Metro State and creating an identical residency program at Mankato State. By next year, enrollment could increase twofold, with further growth possible.

“If employer demand and participation grow beyond the capacity of those two partners,” says Lindberg, “we will look to expand by involving other academic partners” around the Twin Cities and outstate areas.

With a projected deficit of nearly 10,000 tech workers in the state by 2020, Fusion aims to accelerate the development of Minneapolis-St. Paul’s high-tech workforce while making it easier—and less risky— for employers and prospective employees to find one another. Currently, the rapidly growing and changing industry suffers from “skill mismatch,” where employers struggle to find candidates who can keep pace with changing job requirements and competencies.

“Many graduates face the frustrating reality of employers asking new grads for two to three years of experience…which they usually don't have,” says John Fairbanks, a third-year Metro State student who applied to the program this spring. “[T]hrough the Fusion program, I will graduate with a degree and have substantial experience to back it…allowing me to enter the job market more quickly and with real-world experience to solve real-world problems.”

The idea for Fusion developed out of conversations between Lindberg and Marty Hebig, Maverick Software Consulting’s founder and president, in January 2013. Lindberg and Hebig, whose company helps firms avoid offshoring by hiring low-cost, U.S.-based student IT workers for special projects and ongoing work, helped recruit other local business leaders to the cause. He also helped them build a compelling case for an IT residency program. In January 2014, Metro State approved the program and began publicizing it to students.

Employers and managers who wish to learn more about Fusion can attend an information session, hosted by Advance IT Minnesota, at MCTC’s campus on June 17 between 11:30 a.m. and 1 p.m. RSVP through Bruce Lindberg at [email protected] or 612-659-7228.


 

Earlier this year, Google selected the University of Minnesota’s MARS Lab as its primary academic partner for Project Tango, a high-profile indoor mapping initiative that has been compared to Google Maps. The selection came with a $1.35 million grant and a directive to explore—and expand on—the possibilities of a prototype smartphone capable of creating 3D maps of indoor spaces. Google’s only other academic partner on the project, Washington, D.C.’s George Washington University, has a much smaller role.

According to Google, the current prototype device is a “5 inch Android phone containing highly customized hardware and software designed to track the full 3D motion of the device as you hold it while simultaneously creating a map of the environment.”

The phone can take up to 250,000 spatial measurements per second to create an intricate map of its surroundings.  While this technology isn’t yet available as an app on regular smartphones, part of MARS Lab’s charge is to create apps and APIs—mobile development platforms—that enable the app to be scaled down and included with non-specialized devices. Within a few years, some form of the technology will be available for download like any other Android app. The U of M lab will have played a central role in making that possible.

A major challenge will involve surmounting the technology’s requirement for two independent cameras. It’s unclear whether future versions will be able to work with a single smartphone camera, or whether devices that use it will need to have at least two vision sensors. A strict non-disclosure agreement, breach of which could jeopardize the lab’s funding, prevents MARS Lab director Stergios I. Roumeliotis from getting into such specifics about Project Tango.

A video released last month by the MARS Lab team shows the prototype’s capabilities. Although the current version produces a somewhat slow, abstract representation of its surroundings, future iterations will create near-lifelike interior maps. Google and MARS envision three broad areas in which 3D mapping can play a role: virtual/augmented reality video games, internal navigation in unfamiliar buildings (rendering directions in malls and corporate edifices all but obsolete), and navigation aids for the visually impaired. But innovation probably won’t stop there: In a recent interview, Roumeliotis argued that “the list of potential future applications is endless.”

In addition to Roumeliotis, two MARS Lab alums who have since taken positions with Google—Joel Hesch and Esha Nerurkar—are leading the development charge. The building blocks for the project were actually laid about a decade ago, when the MARS Lab team helped create the internal navigation system, known as VINS, for NASA’s Mars landers. A loss of NASA funding for the project proved to be a blessing in disguise, as Roumeliotis’s team found that the system worked just as well for earthbound mapping and navigation.

The Minnesota Inventors Congress’ Invention Expo just wrapped up its first session in the Minneapolis Convention Center, after nearly 60 years of meeting in the small town of Redwood Falls. On May 2 and 3, hundreds of exhibiting inventors, investors and business leaders crowded into the center’s main hall to peruse the latest ideas and designs from the country’s brightest tinkerers, hardware whizzes and gearheads.

The continent’s “oldest annual invention convention,” according to its website, moved to the Twin Cities to take advantage of the local infrastructure. For Zachary Crockett, co-founder of Minneapolis-based Spark and an Invention Expo keynote speaker, the move was about connecting tech-savvy hardware and software experts, who tend to be younger and urban, with practical-minded tinkerers, engineers and designers who come from a “broader demographic” and often live in rural areas.

The exchanges of ideas, partnerships, and capital that result can be game-changing. Early on, Invention Expo’s participants often focused on clever, useful products that made discrete tasks easier—think late-night infomercials. Today’s attendees leverage cutting-edge technology to create products with far broader applications, from Bondhus Arms’ credit card-sized pistol (perfect for a post-“conceal and carry” world) to the Powerizer toolbox, which features a battery-powered charging station, USB outlet and three adapter connections to help users stay connected outdoors. Crockett’s Spark Core, meanwhile, is a node that connects everyday items and systems to the Internet via WiFi.

“Building hardware used to be hard,” says Crockett, “but the process has been democratized. You don’t need a $1 billion factory to make things anymore.” Open-source software (and, increasingly, hardware), coupled with coworking and other efficiency-enhancing trends, are making it easier for teams of three or four to develop, build, market and profit from innovative products.

Trevor Lambert, a University of St. Thomas grad who founded Lambert & Lambert (an IP and product-licensing firm) and Enhance Product Development (which turns invention ideas into marketable products), sees two value propositions for Innovation Expo participants.

First, the expo’s workshops and presentations educate novice inventors about the various aspects of product licensing and development, from pitch support with the “Pitch the Experts” panel (on which Lambert sat this year) to Crockett’s “Inventing Success” address, which discussed the potentially revolutionary impact of always-online devices.

Invention Expo, and events like it, also provides inventors with access to markets, whether through product-development experts like Lambert or direct contact with potential investors. With so many good ideas floating around, competition requires inventors to network relentlessly—something that many are less than comfortable with.

For Lambert and his team, that creates an opportunity. “We’re paid to know people,” he says.

 

In early April, Docalytics and Kidizen, two startups in the Twin Cities that utilize CoCo’s coworking facilities, headed to California to deliver pitches at the first annual Google for Entrepreneurs Demo Day. The event is a gathering for 10 early-stage tech startups from the seven cities in Google’s North American Tech Hub Network.

Both companies networked with tech industry heavier hitters. Both received funding commitments worth $100,000 from Revolution Ventures, a venture capital firm run by former AOL boss Steve Case.

According to those in attendance, Case was so impressed with the quality of the pitches—and the ideas behind them—that he made an on-the-spot decision to evenly divide $1 million of Revolution’s early-stage funding pool among the 10 entrants. At a frenetic post-pitch networking round, the other 60 or so investors in attendance connected with the startups’ principals on an individual basis about potential investments or partnerships.

“How cool is it that two startups out of Minneapolis-Saint Paul were part of this?” remarks Dug Nichols, CEO of Kidizen, an online marketplace for used children’s clothing, accessories, and knickknacks. “I have never been a part of such a truly talented group of startups at an event, and I've done a lot of these types of events.”

After the pitch round, he and Kidizen co-founder Dori Graff (Mary Fallon is the other principal) attended the hour-long networking event with investors. They spent the entire session “in constant conversation with a number of different VC firms,” says Nichols, “and we've had additional firms reach out to us after the event.”

Evan Carothers, one of Docalytics’ three founders, had a similar experience. Case’s investment was merely the most public of the company’s Demo Day wins: For Carothers, “getting up in front of a huge group of our peers, investors, and prospects…and tell[ing] them all about the solution Docalytics provides” was equally important, as was securing “the needed capital to really grow our team and product.”

Although it was widely known that prominent VCs would attend, Demo Day’s organizers framed the event more as an opportunity for entrepreneurs to pitch to industry experts and create connections that could lead to funding commitments, either at the event itself or down the line. No one expected Case to commit $100,000, and in such public fashion, to all 10 entrants.

Not that anyone is complaining. As Kidizen continues to gain users and increase its cash flow, Nichols is feeling the momentum. He plans to hire additional developers and marketing staff to grow the six-person firm.

On top of the Revolution investment, which got a wave of national press, Kidizen’s selection as “best new app” in the iTunes App Store’s lifestyle category has dramatically boosted its visibility.

Brian Martucci