Computerworld writes about how health care is beginning to incorporate Web 2.0 services into patient care, and the story leads with an example from a Minnesota provider.
University of Minnesota Medical Center/Fairview has 36 physicians who are trying out software that lets them video- conference and instant-message with patients online. The software is from a Boston company called American Well.
The services are available to those who carry BlueCross and BlueShield of Minnesota insurance through their employers, and can be accessed between 8 a.m. and 8 p.m. Monday through Friday and 9 a.m. to 5 p.m. on weekends for a $10 or $20 co-pay.
"We're getting very positive feedback from patients," Dr. Eric Christianson, assistant medical director of the emergency room, tells Computerworld.
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